Smart Hands

Vysiion’s 24/7/365 Smart Hands support service is delivered using our highly trained and experienced engineers that provide our customers with remote management, custom installations, and equipment troubleshooting assistance.

Services include:

  • Client hosting
  • Technical assistance and troubleshooting
  • Equipment installations and configurations
  • Ladder racking, pre-wiring of patch panels and equipment
  • Testing media for continuity and proper signalling
  • Providing visual verifications to assist in remote troubleshooting
  • Inventorying/labelling of equipment
  • Power cycling a router, server or switch and soft-booting a server
  • Moving equipment within your space and cabinets
  • Moving or securing cables

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